A little more clarity
How to Prioritise Tasks When Everything Feels Important
Prioritising tasks means choosing what deserves your available time and deciding what will wait. It becomes difficult when several requests arrive with the same urgency, especially when each belongs to someone who sees only their own deadline.
In this guide

A useful priority decision considers consequence, actual timing, dependencies and capacity. It also makes a trade-off visible. Saying “this comes first” is incomplete unless you know what changes for the other commitments.
Separate importance from urgency
Importance concerns what an action contributes or prevents. Urgency concerns how soon it needs attention. They can overlap: a consequential deadline may genuinely be close. They can also come apart: a notification can feel pressing without requiring an immediate response.
In experiments on the mere urgency effect, artificial time pressure drew people toward tasks with smaller payoffs. The finding is a reason to examine a deadline rather than automatically follow its urgency. It does not mean urgent work is unimportant.
Ask two separate questions: “What happens if this is not done?” and “When does that consequence actually occur?” A useful answer is specific: a colleague cannot continue, a submission closes or a customer lacks essential information.
Check the deadline before ranking the task
Sometimes a deadline is fixed. Sometimes it is a preference, an assumption or a date carried over from an earlier plan. Clarifying the difference can change the decision without requiring anyone to work faster.
If the deadline is genuine, ask what must be completed by then. A draft, a decision and a finished product are different commitments. There may be a useful smaller version that meets the immediate need while leaving other work for later.
When you cannot change a deadline yourself, bring a concrete choice to the decision-maker. “I can complete A today or prepare a shorter version of B; which result do you need first?” is easier to answer than “everything is urgent.”
Include dependencies and responsibility
A task can deserve attention because it unblocks someone else. Sending a required file may matter before starting a longer independent task. Equally, you may need to request information now even though the work using it comes later.
Make these dependencies visible. Write “ask Sam for the approved figures” separately from “complete the analysis.” This prevents a large task from hiding a small action that needs to happen early.
Also check whose responsibility you are ranking. If you are continually coordinating everyone else’s work, the problem may include mental load. A priority list should not silently assign you ownership of every loose end.
Use a simple decision table
You do not need a complex score for each task. Start with a short list of the commitments competing for the same time. This table is a practical thinking aid, not a scientifically validated ranking instrument.
| Task | Consequence of waiting | Actual time constraint | Decision |
|---|---|---|---|
| Supply figures for a colleague | Their draft cannot proceed | Needed before the afternoon review | Send the approved figures first |
| Reply to a routine update request | Someone waits for an update | No action depends on an immediate reply | Respond in the agreed message window |
| Finish a substantial proposal | A decision cannot be made | Review tomorrow morning | Protect a realistic work period |
| Reformat an internal document | Presentation stays inconsistent | No current deadline | Postpone or remove from today |
Your own consequences may look very different. Caring, health, rest and personal commitments belong in the picture too. Prioritisation is not a rule that paid work always comes first.
A worked example: the inbox and the important draft
Imagine you open your inbox before preparing a proposal. Several requests look easy to finish. You answer them all, then discover that the proposal needs clarification from someone who is now unavailable.
Next time, you might check the proposal first and identify its uncertainty. Send the clarification question, confirm the review time and decide which messages need a response before that point. Some may be genuinely urgent; others can wait for a planned window.
The aim is not to ignore your inbox. It is to connect the order of work with consequences and dependencies, rather than allowing the most recent request to define the day.
If the task remains hard to begin after the priority is clear, explore how to focus at work. Choosing the right task and making it easier to start are related but separate decisions.
Choose between doing, scheduling, renegotiating and removing
Once you understand a task, make its status explicit:
- Do now: the task has a meaningful consequence, the timing matters and you have what you need.
- Schedule: the work matters, but a later realistic window fits its deadline.
- Renegotiate: the current commitment conflicts with capacity, information or another priority.
- Remove or hand over: the work is unnecessary, no longer relevant or belongs with another agreed owner.
A decision to wait should include when you will reconsider it. Otherwise, postponed work can keep returning as an unresolved question. A decision to hand over should include acceptance and follow-through rather than assuming someone else has noticed it.
When priorities still conflict
Sometimes the difficulty is real scarcity: two important tasks cannot both fit. A ranking technique cannot create the missing time or authority. State the conflict, explain the consequences and ask for a decision about scope, timing or support.
Broader time-management research links time-management behaviours with wellbeing and performance, but findings vary and much of the evidence is correlational. It does not establish that a particular priority matrix will solve an overloaded job.
Turn the decision into a realistic daily plan, then revisit it when new information arrives. A weekly review can help you notice commitments that repeatedly lose their place and decide whether they should change.
Common questions
How do I prioritise when my manager says everything is important?
Present the specific conflict and a feasible choice. Explain what you can deliver to the agreed standard and what will move. Ask for an order or scope decision rather than accepting several incompatible first priorities.
Should I always do the hardest task first?
Difficulty is one consideration. A dependency, a genuine deadline or your current capacity may make another task the better starting point. Choose by the situation, rather than a universal rule.
Is “prioritize” a different method from “prioritise”?
No. They are US and UK spellings of the same word. The useful process is the same: understand the consequence, check the timing and make a deliberate choice.
Sources and further reading
- Zhu, M., Yang, Y., & Hsee, C. K. (2018). The mere urgency effect. Journal of Consumer Research, 45(3), 673–690. Five experiments on how artificial urgency can influence task choice, distinct from genuine deadline consequences.
- Aeon, B., Faber, A., & Panaccio, A. (2021). Does time management work? A meta-analysis. PLOS ONE, 16(1), e0245066. Synthesises relationships between time management, wellbeing and performance; it does not validate a specific priority grid.